MPCC General Complaint Form

If this is an emergency, call 9-1-1 or contact Safety and Security at 344-8036 immediately.

MPCC encourages resolution of complaints or concerns by communicating directly with the other party. Assistance and support in navigating such communication is available at each campus.

Prompt reporting of complaints is critical and necessary as it is often difficult to trace the facts of an incident long after it has occurred. A complaint will be most effectively addressed if the complaint is brought forward within sixty (60) days of the alleged incident.  Each step in the resolution process must be completed before proceeding to the next one.

A complaint is a request for the resolution of a problem, conflict, concern or issue that negatively impacts students, employees, the community and/or the College. Complaints may include (but are not limited to) issues regarding classroom instruction, college policies, procedures, services and offices.

Please note that reports related to Title IX should be made using the Title IX Reporting form.  Concerning behavior that may not be a violation of MPCC's Student Code of Conduct should be reported using the CARE Team Reporting form. Behavior that is a violation of MPCC's Student Code of Conduct may be reported using the Student Conduct Reporting form.

You are not required to complete the entire form in order for the complaint to be submitted. However, the quality and quantity of information provided enhances the colleges ability to respond.

Who is submitting the complaint?

Anonymous Reporting

Submitting this form anonymously is your decision to make.  However, please understand that if you choose to submit this report anonymously, the MPCC inquiry into your concerns will be limited.

Also, if you are submitting this form anonymously, MPCC will be unable to contact you for clarification or follow-up.

Reporter Name

Reporter Connection to MPCC

Reporter E-mail Address

Reporter Best Phone Number

Do you want a MPCC representative to contact you about your complaint?

MPCC would like to ensure we understand your complaint and can provide you with the best possible resolution. Please let us know your preference for communication by selecting one of the following options:

Explain your complaint.

Briefly describe the incident/concern. Please be as detailed as possible. Please include details including names, dates, times, and locations.

If you have taken steps to resolve the issue, please share them here using specific, concise, objective language.

Are you aware of any additional developments since the incident?

If yes, please describe the additional information her.

Are the individual(s) listed aware that you are submitting this Complaint to the College?

Do you have supporting documentation to share?

You can only attach one supporting document to this form. If you have more than one document to share please indicate that below and you will have the opportunity to share the documentation at a later time.

Photos, video, email, and other supporting documents may be attached below. 5GB maximum total size.